1 00:00:01,720 --> 00:00:03,712 (THEME MUSIC PLAYING) 2 00:00:36,280 --> 00:00:37,555 (TARDIS WHOOSHING) 3 00:00:39,120 --> 00:00:40,776 DOCTOR: Hold on! YASMIN: We are holding on! 4 00:00:40,800 --> 00:00:42,234 DOCTOR: Well, hold on tighter. 5 00:00:42,880 --> 00:00:44,536 Can you do something about this turbulence? 6 00:00:44,560 --> 00:00:45,630 I'm avoiding something. 7 00:00:45,920 --> 00:00:48,071 (GROANS) Can't get the hang of these new systems. 8 00:00:48,160 --> 00:00:49,230 YASMIN: What is it? 9 00:00:49,320 --> 00:00:51,118 No! It's still coming for us. 10 00:00:51,720 --> 00:00:53,951 (EXCLAIMS) It's a teleport pulse. 11 00:00:54,440 --> 00:00:55,760 (PULSING) 12 00:00:56,160 --> 00:00:58,550 (GASPS) What's that? 13 00:00:59,360 --> 00:01:00,360 (TELEPORT PULSE BEEPS) 14 00:01:04,120 --> 00:01:05,600 Delivery for the Doctor. 15 00:01:05,680 --> 00:01:07,433 (EXCLAIMS) It's the Kerblam Man. 16 00:01:07,520 --> 00:01:09,159 - It's the what? - The Kerblam Man. 17 00:01:09,240 --> 00:01:11,197 - You're just making sounds now. - (GASPS) 18 00:01:12,520 --> 00:01:13,670 Delivery fulfilled. 19 00:01:13,760 --> 00:01:17,470 And remember, if you want it, Kerblam it. 20 00:01:17,560 --> 00:01:18,710 (CHUCKLES) 21 00:01:19,560 --> 00:01:20,914 (TELEPORT PULSING) 22 00:01:24,520 --> 00:01:26,000 (CHUCKLING) 23 00:01:26,880 --> 00:01:29,111 Space postman. I've seen it all now. 24 00:01:29,520 --> 00:01:30,590 Delivery bots. 25 00:01:32,000 --> 00:01:33,912 Kerblam's the biggest retailer in this galaxy. 26 00:01:34,480 --> 00:01:35,856 I don't remember ordering anything. 27 00:01:35,880 --> 00:01:38,031 Must have been a while back. 28 00:01:38,120 --> 00:01:39,270 (GASPS) 29 00:01:40,240 --> 00:01:41,390 What do you think? 30 00:01:42,160 --> 00:01:43,160 Still me? 31 00:01:43,640 --> 00:01:45,632 - Nice. - Check it out. 32 00:01:45,720 --> 00:01:48,189 They even used bubble wrap. (LAUGHING) 33 00:01:48,280 --> 00:01:50,476 - (POPPING BUBBLES) - Doctor, look at this, 34 00:01:50,560 --> 00:01:52,119 the back of the packing slip. 35 00:01:53,960 --> 00:01:55,110 DOCTOR: "Help me." 36 00:01:56,040 --> 00:01:58,376 Probably someone's just bored out of their minds, mucking about. 37 00:01:58,400 --> 00:01:59,629 Trust me, I've been there. 38 00:01:59,720 --> 00:02:01,736 Should have seen what we used to hide inside the trainers. 39 00:02:01,760 --> 00:02:03,319 What if it's not? 40 00:02:03,400 --> 00:02:05,517 What if someone really is in trouble? 41 00:02:05,600 --> 00:02:07,671 Can't hurt to check, can it, Doc? 42 00:02:11,280 --> 00:02:13,317 Right. Kerblam, here we come. 43 00:02:16,160 --> 00:02:18,391 ALL: Whoa! (GROANING) 44 00:02:19,520 --> 00:02:21,989 (TARDIS WHOOSHING) 45 00:02:30,440 --> 00:02:31,556 (GASPS) 46 00:02:31,640 --> 00:02:33,711 There's the planet Kandoka, and we're on its moon. 47 00:02:33,800 --> 00:02:35,678 Kerblam turned it into one massive warehouse. 48 00:02:36,160 --> 00:02:37,514 Look at the size of it! 49 00:02:37,600 --> 00:02:39,557 Must be thousands of people in there. 50 00:02:39,640 --> 00:02:41,176 How are we gonna find out who sent that message? 51 00:02:41,200 --> 00:02:43,920 Halfway across the universe and I feel like I'm back at work. 52 00:02:45,080 --> 00:02:48,676 Ryan, brilliant! Come on. 53 00:02:49,480 --> 00:02:51,278 - What? - DOCTOR: We're going undercover. 54 00:02:51,800 --> 00:02:52,800 Chop chop. 55 00:02:52,880 --> 00:02:55,680 AUTOMATED VOICE: Good morning, workers. Welcome to another rewarding... 56 00:02:55,720 --> 00:02:58,360 DOCTOR: Can you check again? We just came in from Kandoka. 57 00:02:58,720 --> 00:03:00,280 We must be on the list there somewhere. 58 00:03:00,760 --> 00:03:02,592 Not expecting anyone new today. 59 00:03:02,680 --> 00:03:04,256 Didn't even know there was a shuttle coming in. 60 00:03:04,280 --> 00:03:06,296 Do you mind if I take a look? It might just be the spelling. 61 00:03:06,320 --> 00:03:08,073 By the way, this is our reference. 62 00:03:08,160 --> 00:03:09,594 (SONIC SCREWDRIVER WHIRRING) 63 00:03:09,680 --> 00:03:12,400 Oh, you're relatives of the First Lady. 64 00:03:12,480 --> 00:03:14,597 Oh, did she put that? We asked her not to. 65 00:03:14,680 --> 00:03:16,956 - Didn't we, gang? - We don't like to talk about it. 66 00:03:17,040 --> 00:03:18,872 - Oh. - Yeah, so awkward. 67 00:03:18,960 --> 00:03:20,189 We're very private. 68 00:03:20,280 --> 00:03:21,896 - Well, there must be some, erm... - (DEVICE BLEEPS) 69 00:03:21,920 --> 00:03:23,195 Oh, no. There you are. 70 00:03:23,280 --> 00:03:25,397 - Got you. (CHUCKLES) - (CHUCKLES) 71 00:03:25,480 --> 00:03:27,756 "Private shuttle landing." 72 00:03:27,840 --> 00:03:29,559 Sorry, person error. 73 00:03:30,760 --> 00:03:31,955 Me, I mean, erm... 74 00:03:32,800 --> 00:03:35,395 Right, well, er, let's get you on this induction then, er... 75 00:03:35,480 --> 00:03:37,039 Follow me this way. 76 00:03:37,120 --> 00:03:40,192 AUTOMATED VOICE: Welcome to another rewarding shift at Kerblam, 77 00:03:40,280 --> 00:03:43,159 fulfilling orders from the human colony of... 78 00:03:43,240 --> 00:03:44,390 - Hi. - Good morning. 79 00:03:45,040 --> 00:03:46,156 Sorry, what's your name? 80 00:03:46,240 --> 00:03:48,391 Oh, Judy Maddox, Head of People. 81 00:03:48,480 --> 00:03:50,597 Morning, Les. How are the family? 82 00:03:50,680 --> 00:03:51,955 TEAMMATE: Good morning, Daniel. 83 00:03:52,040 --> 00:03:55,556 My name is not Les, but I acknowledge your amusing co-worker banter. 84 00:03:56,200 --> 00:03:57,714 Every morning. (CHUCKLES) 85 00:03:57,800 --> 00:03:59,439 So much for machine learning. 86 00:04:00,280 --> 00:04:02,158 TEAMMATE: Have a great day, Dan. 87 00:04:02,520 --> 00:04:04,716 - DOCTOR: Hiya. - Good morning, new workers. 88 00:04:04,800 --> 00:04:07,315 - Is it me, or are they pretty creepy? - It ain't you. 89 00:04:07,400 --> 00:04:09,039 Oi, you two. That's robophobic. 90 00:04:09,120 --> 00:04:10,216 Some of my best friends are robots. 91 00:04:10,240 --> 00:04:11,879 Well, you're right at home here, then. 92 00:04:11,960 --> 00:04:14,998 AUTOMATED VOICE: Kerblam. Fully-automated, people-powered. 93 00:04:15,560 --> 00:04:17,358 (DEVICE WHIRRING) 94 00:04:19,560 --> 00:04:20,560 (DEVICE BEEPING) 95 00:04:20,640 --> 00:04:22,313 JUDY: The system allocates work details 96 00:04:22,400 --> 00:04:26,110 based on fitness, stamina, dexterity, and mental assessments. 97 00:04:26,560 --> 00:04:28,080 DOCTOR: Same model as the Kerblam Man. 98 00:04:28,480 --> 00:04:29,834 I love the Kerblam Man. 99 00:04:30,720 --> 00:04:32,871 The TeamMates are the friendly base of the system. 100 00:04:32,960 --> 00:04:35,998 They're here to assist and supervise the organic workers. 101 00:04:36,520 --> 00:04:37,520 "Organic"? 102 00:04:37,600 --> 00:04:39,796 (LAUGHING) Oh, sorry. Listen to me. 103 00:04:39,880 --> 00:04:41,997 You get so used to the jargon. Gone native. 104 00:04:42,080 --> 00:04:43,309 (JUDY LAUGHS) 105 00:04:43,400 --> 00:04:44,880 (DEVICE SCANNING) 106 00:04:45,800 --> 00:04:47,678 - (DEVICE BEEPING) - Oh. Two hearts? 107 00:04:47,760 --> 00:04:49,240 Courtesy of the First Lady. 108 00:04:49,320 --> 00:04:52,233 Very good healthcare policy. I don't like to talk about it. 109 00:04:52,320 --> 00:04:55,392 So, Kerblam is completely automated? 110 00:04:55,480 --> 00:04:59,156 Er, no, 90%, as per Kandokan guidelines. 111 00:04:59,280 --> 00:05:02,159 Proud to be a certified 10% People-Powered Company. (CHUCKLES) 112 00:05:02,240 --> 00:05:05,039 I know some people are against quotas, but I'm all for that one. 113 00:05:05,120 --> 00:05:08,272 Mind you, I would say that, wouldn't I? Head of People. Self-interest. 114 00:05:08,360 --> 00:05:11,194 (LAUGHS) It's funny, I don't normally talk this much. 115 00:05:11,280 --> 00:05:14,478 - (CHUCKLES NERVOUSLY) - (ELECTRICITY POWERING DOWN) 116 00:05:14,560 --> 00:05:15,835 DOCTOR: Huh. 117 00:05:15,920 --> 00:05:17,240 (GASPS) 118 00:05:17,320 --> 00:05:19,136 JUDY: Don't worry, it'll come back online in a moment. 119 00:05:19,160 --> 00:05:20,276 (CHUCKLES) 120 00:05:20,360 --> 00:05:22,477 - Not paid your bills? - (CHUCKLES) 121 00:05:23,120 --> 00:05:25,560 Build a warehouse on the moon, it's never going to be perfect. 122 00:05:27,160 --> 00:05:28,520 We get the occasional power drain, 123 00:05:28,560 --> 00:05:30,791 it's down to the self-optimization systems. 124 00:05:31,480 --> 00:05:33,233 How's the morale among the workers? 125 00:05:35,040 --> 00:05:37,077 Oh. I'd like to think very good. 126 00:05:37,160 --> 00:05:39,834 It... It's my job to make sure that everyone's happy, er... 127 00:05:40,760 --> 00:05:41,830 Not that it's difficult. 128 00:05:41,920 --> 00:05:43,856 I mean, we're all so grateful to have a job, right? (CHUCKLES) 129 00:05:43,880 --> 00:05:45,917 We all know how hard they are to come by. 130 00:05:46,000 --> 00:05:49,471 No, I hope that people feel it's a privilege to work at Kerblam. 131 00:05:49,560 --> 00:05:50,676 TEAMMATE: Relax as I... 132 00:05:50,760 --> 00:05:52,400 - (DEVICE BEEPS) - ...fix your group-loop. 133 00:05:52,480 --> 00:05:53,709 Are we under house arrest? 134 00:05:53,800 --> 00:05:56,269 Oh, no. The group-loops monitor productivity 135 00:05:56,360 --> 00:05:58,033 and report back to the system. 136 00:05:58,120 --> 00:06:00,401 - (GROUP-LOOP BEEPS) - I wore one of these at my last job. 137 00:06:00,440 --> 00:06:02,432 - Oh, really, where was that? - SportStack. 138 00:06:02,520 --> 00:06:05,080 People's Republic of South Yorkshire. (CHUCKLES) 139 00:06:05,160 --> 00:06:07,959 Hmm. I don't know it, but it's nice to meet someone with experience. 140 00:06:08,040 --> 00:06:09,190 You'll feel right at home. 141 00:06:10,680 --> 00:06:11,796 Yeah. 142 00:06:11,880 --> 00:06:13,553 Right. Time for the tour. 143 00:06:16,920 --> 00:06:20,914 Six hundred million products, 10,000 employees, 144 00:06:21,000 --> 00:06:23,959 the biggest human workforce in this galaxy, 145 00:06:24,560 --> 00:06:25,710 welcome to Kerblam. 146 00:06:26,520 --> 00:06:29,672 AUTOMATED VOICE: Welcome to another rewarding shift at Kerblam, 147 00:06:29,760 --> 00:06:32,912 fulfilling orders from the human colony of Kandoka. 148 00:06:33,000 --> 00:06:35,356 10,000 workers, one little message. 149 00:06:35,440 --> 00:06:36,510 (SCOFFS) 150 00:06:37,720 --> 00:06:39,313 It might take a while, this. 151 00:06:40,320 --> 00:06:42,880 (VOICE CONTINUES INDISTINCTLY OVER PA) 152 00:06:43,600 --> 00:06:46,434 The system instantly relays customers orders 153 00:06:46,520 --> 00:06:48,637 to workers in Fulfilment. 154 00:06:48,720 --> 00:06:50,136 - They scan the product... - (SCANNER BEEPS) 155 00:06:50,160 --> 00:06:51,880 ...and send it down to the packing stations. 156 00:06:52,960 --> 00:06:54,320 AUTOMATED VOICE: Product incoming. 157 00:06:56,080 --> 00:06:57,080 JUDY: Once it's packed, 158 00:06:57,160 --> 00:07:00,073 the customer's order goes on the conveyor. 159 00:07:00,160 --> 00:07:01,389 Rule number one, 160 00:07:01,480 --> 00:07:05,360 keep all loose clothing, hair, and body parts away from the conveyor, 161 00:07:05,440 --> 00:07:09,070 and never, ever, climb on to the conveyors. 162 00:07:10,480 --> 00:07:15,555 Any person found on the conveyor faces immediate termination. 163 00:07:15,640 --> 00:07:17,040 (SIGHS HEAVILY) 164 00:07:17,720 --> 00:07:19,871 This is Final Checks, 165 00:07:19,960 --> 00:07:22,520 where parcels are inspected, sealed, 166 00:07:22,600 --> 00:07:26,116 and go down the hatch to Dispatch. 167 00:07:27,920 --> 00:07:31,470 Through this hatch beats the heart of the Kerblam operation. 168 00:07:31,560 --> 00:07:35,474 Hundreds of conveyors, pumping parcels down to our fully-automated lower level. 169 00:07:35,560 --> 00:07:39,190 From Dispatch, our Postmen retrieve the parcels, 170 00:07:39,280 --> 00:07:41,875 and teleport direct to the customers. 171 00:07:41,960 --> 00:07:42,960 Any questions? 172 00:07:43,040 --> 00:07:44,235 Can I do the packing slips? 173 00:07:45,040 --> 00:07:47,919 Sorry, only purple group-loops work the packing stations. 174 00:07:48,440 --> 00:07:49,669 (DOCTOR GROANS) 175 00:07:49,760 --> 00:07:51,991 Leisure breaks in the Home Zone. 176 00:07:52,720 --> 00:07:56,191 Right, I'll leave you in the capable hands of the TeamMates. 177 00:07:56,480 --> 00:07:58,440 I'll be checking in on you, make sure you're okay. 178 00:07:58,920 --> 00:08:01,515 Got to keep an eye on the 10%, as my dad used to say. 179 00:08:01,600 --> 00:08:02,954 Go, Organics! (CHUCKLES) 180 00:08:03,040 --> 00:08:05,111 (INDISTINCT ANNOUNCEMENT OVER PA) 181 00:08:05,200 --> 00:08:07,237 He was, er, a bit odd, my dad. 182 00:08:08,200 --> 00:08:09,616 - (WHIRRING) - DOCTOR: Stand still, Graham. 183 00:08:09,640 --> 00:08:11,296 GRAHAM: What are you doing? DOCTOR: Switching jobs with you. 184 00:08:11,320 --> 00:08:12,390 I need purple. 185 00:08:12,720 --> 00:08:14,896 Whoever sent that message had access to the packing stations. 186 00:08:14,920 --> 00:08:16,149 That's where I need to be. 187 00:08:16,240 --> 00:08:17,400 And where does that leave me? 188 00:08:17,480 --> 00:08:19,278 TEAMMATE: Hello, co-workers. 189 00:08:19,360 --> 00:08:22,080 We're so thrilled to have you with us. 190 00:08:22,160 --> 00:08:24,720 Yasmin Khan, please come with me. 191 00:08:24,800 --> 00:08:27,713 Ryan Sinclair, and the Doctor... Great name. 192 00:08:27,800 --> 00:08:29,632 ...with my colleague to the left. 193 00:08:30,240 --> 00:08:31,720 Hello, team. 194 00:08:31,800 --> 00:08:33,996 Meet you at break time in the Home Zone? 195 00:08:34,080 --> 00:08:36,037 - Yes, ma'am. - Roger Wilco. 196 00:08:36,120 --> 00:08:38,296 Oh, did I ever tell you about a bloke I met named Roger Wilco... 197 00:08:38,320 --> 00:08:41,279 Hey, hey, hold on. What about me? Where am I going? 198 00:08:41,840 --> 00:08:43,035 Graham O'Brien, 199 00:08:43,120 --> 00:08:46,192 a very warm welcome to Premium Maintenance. 200 00:08:48,960 --> 00:08:50,076 (SIGHS) 201 00:08:50,160 --> 00:08:51,230 Not a word. 202 00:08:53,880 --> 00:08:55,712 AUTOMATED VOICE: Product incoming. 203 00:08:56,720 --> 00:08:59,030 You two are doing so well. 204 00:08:59,120 --> 00:09:01,351 - Especially for a first day. - DOCTOR: Thanks, Kira. 205 00:09:01,440 --> 00:09:03,716 I was hoping for something a bit less really repetitive, 206 00:09:03,800 --> 00:09:04,896 - but quite enjoying it. - (DEVICE BEEPS) 207 00:09:04,920 --> 00:09:06,280 AUTOMATED VOICE: Product incoming. 208 00:09:06,320 --> 00:09:08,915 - You're a ninja at this, Ryan. - This was my life before you. 209 00:09:09,000 --> 00:09:11,231 Mind you, you should have seen me when I just started. 210 00:09:11,320 --> 00:09:12,800 First month, a total nightmare. 211 00:09:12,880 --> 00:09:15,076 Takes me a while to learn things physically. 212 00:09:15,160 --> 00:09:18,597 Get there in the end, but just some stuff takes me a bit longer. 213 00:09:18,680 --> 00:09:21,070 Luckily, I had mates who covered for me in the beginning. 214 00:09:21,160 --> 00:09:24,517 (SIGHS) I was terrible too, my first week. 215 00:09:24,600 --> 00:09:26,592 I'm amazed this system kept me on. 216 00:09:27,920 --> 00:09:31,118 But now, I just take a deep breath beginning of every shift 217 00:09:31,200 --> 00:09:34,989 and tell myself, "Kira Arlo, you can do this." 218 00:09:37,160 --> 00:09:39,595 Sometimes I almost believe myself. (CHUCKLES) 219 00:09:40,360 --> 00:09:41,476 (SCANNER BLEEPS) 220 00:09:41,560 --> 00:09:43,153 What I don't understand is, 221 00:09:43,240 --> 00:09:45,800 why does Kerblam need people as a workforce? 222 00:09:45,880 --> 00:09:48,918 There are automated and repetitive tasks. 223 00:09:49,000 --> 00:09:50,832 Why not get the robots to do it? 224 00:09:50,920 --> 00:09:52,240 Do you not watch the news? 225 00:09:52,320 --> 00:09:54,516 - We travel a lot. - A lot. 226 00:09:54,600 --> 00:09:56,353 Kandokan labour laws. 227 00:09:56,440 --> 00:09:58,636 Ever since the People Power protest movements, 228 00:09:59,280 --> 00:10:02,432 companies have to make sure a minimum 10% of the workforce 229 00:10:02,520 --> 00:10:05,115 are actual people, at all levels. 230 00:10:05,640 --> 00:10:09,270 Like the slogan says, real people need realjobs. 231 00:10:09,640 --> 00:10:11,233 Work gives us purpose, right? 232 00:10:11,320 --> 00:10:12,720 Some work, maybe. 233 00:10:12,800 --> 00:10:15,040 - AUTOMATED VOICE: Product incoming. - Do you want a tip? 234 00:10:15,840 --> 00:10:20,790 If I ever get bored, I imagine customers opening their parcels 235 00:10:20,880 --> 00:10:22,633 back on Kandoka. 236 00:10:23,680 --> 00:10:25,114 Their big smiles. 237 00:10:25,760 --> 00:10:27,752 I only ever got a present the once, but... 238 00:10:28,640 --> 00:10:30,472 Oh, I can never forget how it felt. 239 00:10:31,360 --> 00:10:35,149 Like... Like a little box of happiness. 240 00:10:35,680 --> 00:10:36,680 (LAUGHS) 241 00:10:38,000 --> 00:10:39,434 Just one present your whole life? 242 00:10:40,360 --> 00:10:42,033 My birthday last year. 243 00:10:42,120 --> 00:10:45,272 A little box of chocolates from Judy, our Head of People. 244 00:10:45,800 --> 00:10:47,553 Oh, it was so amazing. 245 00:10:48,680 --> 00:10:51,752 What about your mum and dad, didn't they ever get you a present? 246 00:10:51,840 --> 00:10:52,990 Never knew them. 247 00:10:53,760 --> 00:10:58,710 But I can still imagine families opening these packages. 248 00:10:59,600 --> 00:11:02,991 We make them happy by doing what we do here. 249 00:11:03,080 --> 00:11:04,196 (CHUCKLES) 250 00:11:04,560 --> 00:11:07,155 You have a great approach to life, Kira. 251 00:11:08,000 --> 00:11:09,195 Thank you. 252 00:11:10,200 --> 00:11:13,318 That's so lovely of you. Nobody's ever said something that nice to me. 253 00:11:17,640 --> 00:11:20,109 Where are these packing slips generated from? 254 00:11:20,200 --> 00:11:24,513 I don't know. They just arrive here on little instruction slips. 255 00:11:25,920 --> 00:11:28,515 Kira, have you ever met anyone here who's worried? 256 00:11:29,120 --> 00:11:30,236 Or needs help? 257 00:11:34,480 --> 00:11:35,480 Help with what? 258 00:11:35,560 --> 00:11:37,313 - I don't know. - (SCANNER WHIRRING) 259 00:11:37,400 --> 00:11:40,313 Someone who's having a hard time, or got themselves into trouble. 260 00:11:41,760 --> 00:11:44,639 Word of advice, the TeamMates can hear everything. 261 00:11:44,720 --> 00:11:47,394 - If they choose. - Everything? 262 00:11:47,480 --> 00:11:50,075 Constant random monitoring. 263 00:11:50,160 --> 00:11:51,753 No such thing as privacy here. 264 00:11:53,760 --> 00:11:55,319 Are you from the union? Is that it? 265 00:11:55,760 --> 00:11:57,717 Just trying to get a sense of the place. 266 00:11:59,720 --> 00:12:02,713 Well, best way to get along, do as you're told, 267 00:12:03,800 --> 00:12:05,917 try not to bump into the robots. 268 00:12:07,000 --> 00:12:11,279 If you can manage that, you might end up on a poster. 269 00:12:12,600 --> 00:12:13,795 That's you! 270 00:12:14,320 --> 00:12:16,915 - Film star looks. - (LAUGHING) 271 00:12:17,800 --> 00:12:19,314 I got extra credit for it. 272 00:12:20,400 --> 00:12:22,710 Sent a poster to my little girl for her bedroom wall. 273 00:12:23,400 --> 00:12:25,631 - How old is she? - Six. 274 00:12:25,720 --> 00:12:28,679 - Where is she? - She's upstairs. Just had her finals. 275 00:12:29,840 --> 00:12:31,274 No, she's back home on Kandoka. 276 00:12:31,960 --> 00:12:33,030 She made me this. 277 00:12:33,680 --> 00:12:37,435 Lacquered with arcadium. Outlast anything, this will. 278 00:12:37,920 --> 00:12:39,320 Including me. 279 00:12:39,840 --> 00:12:41,056 Actually, that's a bit depressing. 280 00:12:41,080 --> 00:12:42,200 TEAMMATE: Hello, co-workers. 281 00:12:42,280 --> 00:12:44,920 Please confine social interaction to leisure breaks. 282 00:12:48,320 --> 00:12:50,118 YASMIN: How often do you see your daughter? 283 00:12:50,760 --> 00:12:53,275 Twice a year I splurge on an economy shuttle. 284 00:12:53,360 --> 00:12:55,795 The rest of our wages I put away for her education. 285 00:12:57,240 --> 00:12:59,835 I do this job so she doesn't end up like her dad. 286 00:13:00,800 --> 00:13:02,837 - Her dad's all right. - Well... 287 00:13:03,480 --> 00:13:07,110 I was a rubbish husband to her mum, but I'm making up for it. 288 00:13:08,320 --> 00:13:10,073 It's tough being away from family. 289 00:13:10,800 --> 00:13:14,714 Well, at least I'm working. Unlike half the galaxy. 290 00:13:14,800 --> 00:13:17,096 (INHALES SHARPLY) Suppose we've only got ourselves to blame. 291 00:13:17,120 --> 00:13:18,839 Whilst we were busy staring at our phones, 292 00:13:18,920 --> 00:13:21,754 - technology went and nicked our jobs. - Great conversation, guys, 293 00:13:21,840 --> 00:13:24,753 but unnecessary talking can lead to efficiency reductions. 294 00:13:24,840 --> 00:13:26,479 Why not pick up the pace a little? 295 00:13:27,320 --> 00:13:29,471 - Sure thing, Basil. - Thank you. 296 00:13:31,680 --> 00:13:33,696 He was a pole dancer until his hips gave out. (CHUCKLES) 297 00:13:33,720 --> 00:13:34,756 (LAUGHS) 298 00:13:35,280 --> 00:13:36,953 I like you, Yaz. You laugh at myjokes. 299 00:13:37,040 --> 00:13:38,520 (DEVICE BEEPING) 300 00:13:39,200 --> 00:13:44,673 Hmm, antique lamp, section 999-55/7. 301 00:13:46,120 --> 00:13:47,679 No, not a good idea. 302 00:13:48,040 --> 00:13:49,360 Not on your first day. 303 00:13:49,920 --> 00:13:52,435 I'll take that. You'll get lost in the triple nines. 304 00:13:52,560 --> 00:13:54,870 - Dan, I'm perfectly capable. - I know you are. 305 00:13:55,240 --> 00:13:56,799 I'm just not sure the system is. 306 00:13:57,600 --> 00:13:59,720 There's barely anything down the triple-nines anymore. 307 00:14:00,800 --> 00:14:03,280 The last person to search for an order down there got the sack. 308 00:14:04,040 --> 00:14:05,474 Never saw them again. 309 00:14:08,240 --> 00:14:09,754 I'm not having that happen to you. 310 00:14:10,520 --> 00:14:11,840 Not on your first day. 311 00:14:17,840 --> 00:14:19,797 (INDISTINCT ANNOUNCEMENT OVER PA) 312 00:14:28,080 --> 00:14:29,833 AUTOMATED VOICE: Kerblam performance status. 313 00:14:30,400 --> 00:14:33,393 (VOICE SLOWING AND DISTORTING) Systems currently at optimal... 314 00:14:33,480 --> 00:14:35,233 (POWER SHUTTING DOWN) 315 00:14:36,040 --> 00:14:37,040 Another power drain? 316 00:14:37,120 --> 00:14:38,440 AUTOMATED VOICE:...functionality. 317 00:14:38,760 --> 00:14:40,752 - (POWER TURNING ON) - System online. 318 00:14:42,880 --> 00:14:45,395 All right. It's just a glitch, back to work. 319 00:14:46,680 --> 00:14:47,680 Come on, Kira. 320 00:14:47,760 --> 00:14:49,717 Re-engage brain, if you can find it. 321 00:14:50,920 --> 00:14:52,115 Sorry, Mr Slade. 322 00:14:52,200 --> 00:14:55,830 - Hey, don't talk to her like that. - It's okay. 323 00:14:56,440 --> 00:14:58,591 - No, it's not. - Who are you? 324 00:14:58,680 --> 00:15:01,718 I'm the Doctor. I'm new. And you are? 325 00:15:01,800 --> 00:15:05,271 Jarva Slade, Warehouse Executive. Your boss. 326 00:15:05,360 --> 00:15:07,556 Well, you've certainly got the clipboard for it. 327 00:15:07,640 --> 00:15:08,869 Be nicer to Kira, please. 328 00:15:08,960 --> 00:15:11,600 How would you like a warning for insubordination? 329 00:15:11,680 --> 00:15:14,070 I'd love one! I could add it to my collection. 330 00:15:15,280 --> 00:15:16,280 KIRA: Doctor, don't... 331 00:15:16,360 --> 00:15:18,716 Gentle people skills advice to you, Mr Slade. 332 00:15:18,800 --> 00:15:20,200 Respect goes both ways. 333 00:15:20,280 --> 00:15:23,671 The best managers, the really good ones, value their staff, 334 00:15:23,760 --> 00:15:26,480 and know instinctively if someone's in trouble, 335 00:15:26,560 --> 00:15:31,112 or is asking for help. Now, how good a manager are you? 336 00:15:33,240 --> 00:15:34,754 Know anyone who needs help? 337 00:15:37,400 --> 00:15:38,629 Get back to work. 338 00:15:40,160 --> 00:15:41,310 All of you. 339 00:15:42,440 --> 00:15:43,476 (SIGHS) 340 00:15:49,280 --> 00:15:51,397 Be careful with Slade. 341 00:15:51,480 --> 00:15:54,120 Last week, Zaff got a warning for leaning on the conveyor, 342 00:15:54,200 --> 00:15:57,079 - and the next day he was gone. - RYAN: "Gone"? 343 00:15:58,320 --> 00:15:59,754 Does that happen a lot? 344 00:16:00,520 --> 00:16:03,240 A few have gone recently. Zaff. 345 00:16:03,320 --> 00:16:06,757 Jax from the canteen. Chinello from Maintenance. 346 00:16:06,840 --> 00:16:10,834 And it... It's weird 'cause Looper called Chinello's mum 347 00:16:10,920 --> 00:16:13,480 and she never arrived home. 348 00:16:22,640 --> 00:16:23,640 Blimey. 349 00:16:25,960 --> 00:16:28,680 (SIGHS) Scared me there, for a moment. 350 00:16:30,400 --> 00:16:32,600 You should be in Dispatch, shouldn't you? Not down here. 351 00:16:33,720 --> 00:16:36,633 What are you doing? Practising your lurking? 352 00:16:39,680 --> 00:16:40,680 You hear me? 353 00:16:42,040 --> 00:16:44,157 Is something wrong with your speech circuits? 354 00:16:50,120 --> 00:16:53,431 Oh, hang on. I'll report it. Get you back to Dispatch... 355 00:16:54,760 --> 00:16:56,160 YASMIN: Dan? 356 00:16:59,480 --> 00:17:00,709 (BREATHING HEAVILY) 357 00:17:01,520 --> 00:17:04,957 AUTOMATED VOICE: Remember, any problems, please ask a TeamMate. 358 00:17:05,040 --> 00:17:06,394 They're on your side. 359 00:17:08,200 --> 00:17:09,200 Dan? 360 00:17:11,080 --> 00:17:12,080 Dan? 361 00:17:13,520 --> 00:17:14,520 Dan! 362 00:17:15,320 --> 00:17:16,436 You down there? 363 00:17:21,440 --> 00:17:23,636 - (DAN SCREAMS) - Dan! 364 00:17:26,160 --> 00:17:28,516 (PANTING) Are you there? 365 00:17:29,800 --> 00:17:30,950 (GASPS) 366 00:17:38,040 --> 00:17:39,110 (GASPS) 367 00:17:41,160 --> 00:17:44,119 Erm, I just found these. 368 00:17:48,600 --> 00:17:51,718 They belong to Dan Cooper. Do you know where he is? 369 00:17:55,200 --> 00:17:56,600 Okay, never mind! 370 00:18:00,760 --> 00:18:02,433 (BREATHING HEAVILY) 371 00:18:03,320 --> 00:18:07,837 Safety rule 198, do not drink any of the cleaning fluids. 372 00:18:07,920 --> 00:18:10,276 Yeah, yeah, I've got it now, guys. Thank you. 373 00:18:10,360 --> 00:18:12,920 Your maintenance mentor is Charlie. 374 00:18:13,000 --> 00:18:15,390 Hmm? Oh, all right, cockle? 375 00:18:15,480 --> 00:18:17,472 Have a productive day, team. 376 00:18:17,560 --> 00:18:19,517 BOTH: Happy maintaining. 377 00:18:21,920 --> 00:18:23,320 (EXHALES HEAVILY) 378 00:18:23,400 --> 00:18:25,631 Graham. Nice to meet another real person. 379 00:18:26,040 --> 00:18:29,272 Charlie. I've, erm... I've just done the gents, so... 380 00:18:29,360 --> 00:18:30,874 Oh, I'lljust settle for a wave, then. 381 00:18:30,960 --> 00:18:32,189 - (CHUCKLES) - Okay. 382 00:18:32,720 --> 00:18:34,552 Those guys go on a bit, don't they? 383 00:18:34,640 --> 00:18:36,711 I mean, that briefing nearly lasted half my life, 384 00:18:36,800 --> 00:18:38,029 and I'm 310! 385 00:18:38,120 --> 00:18:42,353 I, er... I saw you arrive earlier. Wasn't expecting anyone new down here. 386 00:18:42,440 --> 00:18:44,477 Well, it's your lucky day then, eh, Charlie-boy? 387 00:18:44,960 --> 00:18:47,873 So, tell me, how all this really works. 388 00:18:47,960 --> 00:18:50,953 (EXHALES) The moment there's a mess or a spill, we get beeped. 389 00:18:51,040 --> 00:18:52,096 There's strict time guidelines 390 00:18:52,120 --> 00:18:53,376 on how quickly we're supposed to get there 391 00:18:53,400 --> 00:18:55,280 and how long it takes for us to clear things up. 392 00:18:55,320 --> 00:18:57,152 - Right. - All laid out by the system. 393 00:18:57,600 --> 00:18:59,114 They check up on us after every task. 394 00:18:59,760 --> 00:19:03,959 So, even though everything's automated, there's still an idiot boss. 395 00:19:04,040 --> 00:19:05,997 CHARLIE: (CHUCKLES) Yeah. 396 00:19:06,160 --> 00:19:08,231 AUTOMATED VOICE: Temporary functionality issues. 397 00:19:08,320 --> 00:19:11,950 Team nine, please take an emergency rest break in the Home Zone now. 398 00:19:12,680 --> 00:19:16,435 DOCTOR: So, just to be clear, you found Dan's scanner, crushed? 399 00:19:16,520 --> 00:19:19,160 I heard him yell, and now, there's no sign of him anywhere. 400 00:19:19,240 --> 00:19:20,560 We have to find him. 401 00:19:20,640 --> 00:19:23,120 There were delivery robots like Kerblam Man? Not the TeamMates. 402 00:19:23,200 --> 00:19:25,351 - No. - You two stay with me. 403 00:19:25,440 --> 00:19:27,256 I need you to find out the history of the company. 404 00:19:27,280 --> 00:19:29,237 And try and get some plans of the complex. 405 00:19:29,320 --> 00:19:30,549 How am I going to do that? 406 00:19:30,640 --> 00:19:33,792 You're perfectly placed. No one questions a cleaner. 407 00:19:33,880 --> 00:19:35,234 You've got unrestricted access. 408 00:19:35,320 --> 00:19:36,959 Yeah, and a chronic skin irritation. 409 00:19:38,760 --> 00:19:40,479 CHARLIE: Graham, did you sort that spill? 410 00:19:41,080 --> 00:19:43,117 It's all right. All taken care of. Don't worry. 411 00:19:43,200 --> 00:19:45,874 Er, everyone, this is Charlie. 412 00:19:46,480 --> 00:19:47,880 Hi, Charlie. Oh! 413 00:19:47,960 --> 00:19:49,394 - Oh, no! - Oh! 414 00:19:49,480 --> 00:19:51,790 - Oh, what am I like? - I've got it. It's okay. 415 00:19:51,880 --> 00:19:54,475 - I'm so clumsy. - Oh, I don't mind. 416 00:19:54,560 --> 00:19:55,789 Really? 417 00:19:56,760 --> 00:19:59,150 - Really. (CHUCKLES) - Just such a butterfingers. (LAUGHS) 418 00:19:59,240 --> 00:20:00,993 I love butter. (LAUGHS) 419 00:20:01,080 --> 00:20:02,355 Oh. 420 00:20:03,960 --> 00:20:05,280 Aw! 421 00:20:05,360 --> 00:20:06,680 - Erm... - So... 422 00:20:07,240 --> 00:20:08,310 Bye. 423 00:20:09,080 --> 00:20:10,309 (GROANS) 424 00:20:10,840 --> 00:20:12,160 Workplace crush? 425 00:20:13,560 --> 00:20:15,711 Reminds me of you when you were younger. 426 00:20:16,440 --> 00:20:18,636 When I say younger, I mean last month. 427 00:20:18,720 --> 00:20:20,951 - (LAUGHING SARCASTICALLY) Funny. - Yeah. 428 00:20:21,040 --> 00:20:22,952 Come on. We're going to file a complaint. 429 00:20:26,480 --> 00:20:29,837 DOCTOR: Dan Cooper has vanished. Maybe you should call the police. 430 00:20:29,920 --> 00:20:31,354 JARVA: There are no police here. 431 00:20:31,440 --> 00:20:32,760 The authorities, then. 432 00:20:32,840 --> 00:20:34,354 JUDY: We are the authorities. 433 00:20:34,440 --> 00:20:36,557 Kerblam is its own jurisdiction. 434 00:20:36,640 --> 00:20:39,200 We have responsibility for all employee welfare. 435 00:20:39,280 --> 00:20:40,896 Then you better be worthy of the jobs you're holding 436 00:20:40,920 --> 00:20:43,992 because a man is missing and I don't think he's the first. 437 00:20:44,080 --> 00:20:47,437 Not if this is any indicator. This came to me in a delivery. 438 00:20:53,920 --> 00:20:55,240 What do you think it means? 439 00:20:55,320 --> 00:20:56,879 Not exactly cryptic. 440 00:20:57,440 --> 00:20:59,360 RYAN: Someone was worried about their own safety, 441 00:20:59,400 --> 00:21:01,640 and now we're finding out other people are going missing. 442 00:21:03,120 --> 00:21:06,477 Who has access to the printing system for those packing slips? 443 00:21:07,440 --> 00:21:08,954 - Nobody. - (SIGHS) 444 00:21:09,040 --> 00:21:10,997 They're auto-generated during the order process. 445 00:21:11,080 --> 00:21:14,471 But they're placed in boxes by the workers in Fulfilment. 446 00:21:14,560 --> 00:21:15,676 Your section. 447 00:21:16,480 --> 00:21:19,598 Have you tried working down there? There's no time to add stuff to slips. 448 00:21:19,680 --> 00:21:22,195 This was done somewhere else before it gets to Fulfilment. 449 00:21:25,600 --> 00:21:27,398 Something is very wrong here at Kerblam. 450 00:21:28,880 --> 00:21:30,633 And if you two don't do something about it, 451 00:21:30,720 --> 00:21:33,599 I might start to suspect that you're responsible. 452 00:21:33,680 --> 00:21:35,080 We'll look into it. 453 00:21:37,800 --> 00:21:39,234 You have my word. 454 00:21:39,920 --> 00:21:41,149 Mine, too. 455 00:21:41,240 --> 00:21:43,630 Those words better be worth something. 456 00:21:44,400 --> 00:21:47,757 And if anything happens to us, or our new friends, 457 00:21:47,840 --> 00:21:51,675 or anyone else here, you'll have me to answer to. 458 00:21:53,360 --> 00:21:54,635 Too bombastic? 459 00:21:55,360 --> 00:21:56,476 Felt about right. 460 00:21:56,560 --> 00:21:57,696 - I kind of liked it. - Thanks. 461 00:21:57,720 --> 00:21:59,916 Laters. Oh, won't be doing that again. 462 00:22:00,000 --> 00:22:01,354 Sticking with bye. 463 00:22:08,800 --> 00:22:11,554 RYAN: Catch me up with this. We storm into Management, cause a fight, 464 00:22:11,640 --> 00:22:13,016 whatever happened to being undercover? 465 00:22:13,040 --> 00:22:14,656 That was before I knew people were disappearing. 466 00:22:14,680 --> 00:22:16,797 I'm stepping it up a gear. Going straight to the top. 467 00:22:17,280 --> 00:22:20,398 Oh, I bet you were the sort of kid who liked poking a stick in a wasp's nest 468 00:22:20,480 --> 00:22:22,153 - just to see what happened. - (CHUCKLES) 469 00:22:23,160 --> 00:22:25,550 Don't like bullies, don't like conspiracies, 470 00:22:25,640 --> 00:22:28,678 don't like people being in danger, and there's a flavour of all three here. 471 00:22:30,480 --> 00:22:33,791 Now, ever hidden in a panelled alcove? 472 00:22:34,520 --> 00:22:36,477 - BOTH: No. - You haven't lived. 473 00:22:38,800 --> 00:22:40,359 Why are we doing this, exactly? 474 00:22:40,440 --> 00:22:41,635 We wait until Slade leaves, 475 00:22:41,720 --> 00:22:43,757 and then we break back into his office, obviously. 476 00:22:43,840 --> 00:22:45,069 Oh, talking of wasps, 477 00:22:45,160 --> 00:22:47,080 did I ever tell you about me and Agatha Christie? 478 00:22:47,840 --> 00:22:49,877 So, how long have you had a thing for Kira? 479 00:22:51,040 --> 00:22:52,440 How did you know about that? 480 00:22:52,920 --> 00:22:54,434 That's one of my superpowers, yeah. 481 00:22:54,520 --> 00:22:57,957 I can detect even the most subtle of social cues. 482 00:22:58,280 --> 00:23:00,033 - Really? - No! 483 00:23:00,480 --> 00:23:01,550 It's obvious! 484 00:23:01,640 --> 00:23:02,869 (CHUCKLES) 485 00:23:03,880 --> 00:23:06,395 Hey, I don't know, er... It's kind of... 486 00:23:06,480 --> 00:23:07,755 It's just, uh... 487 00:23:09,320 --> 00:23:11,391 It's just, I can't... 488 00:23:11,720 --> 00:23:13,871 I can't concentrate when I'm near her. 489 00:23:13,960 --> 00:23:16,759 It's like I forget everything I'm supposed to be doing. 490 00:23:16,840 --> 00:23:17,956 Man, have you smelt her? 491 00:23:18,640 --> 00:23:19,835 Strangely enough, I haven't. 492 00:23:20,280 --> 00:23:22,431 She smells perfect. (CHUCKLES) 493 00:23:22,520 --> 00:23:25,319 - Really? - I haven't told anyone else. 494 00:23:26,320 --> 00:23:27,993 But I've been on there for a long time. 495 00:23:29,120 --> 00:23:31,157 I can tell. Charlie, can I be honest with you? 496 00:23:31,640 --> 00:23:32,640 I suppose. 497 00:23:34,080 --> 00:23:36,231 See, you know your way around here, 498 00:23:36,320 --> 00:23:39,154 but I am going to need a little bit of help. 499 00:23:39,240 --> 00:23:41,960 See, because I get easily confused. 500 00:23:42,040 --> 00:23:43,679 A bit like you when Kira's around. 501 00:23:44,120 --> 00:23:45,270 (CHUCKLES) 502 00:23:45,360 --> 00:23:48,398 And I cannot get my nut around the shape of this place 503 00:23:48,480 --> 00:23:50,915 'cause it's way too big, but... 504 00:23:53,160 --> 00:23:56,312 If I had like, a, er... Some sort of... 505 00:23:56,400 --> 00:24:00,394 - Diagram of... - A diagram of Kerblam's layout, 506 00:24:01,000 --> 00:24:03,276 maybe I could find things a bit easier. 507 00:24:03,360 --> 00:24:06,319 See? 'Cause without it, I ain't gonna last long in the job, am I? 508 00:24:06,400 --> 00:24:09,074 'Cause it'll take me hours to get to the next spill. 509 00:24:09,160 --> 00:24:11,356 I reckon I could get that. 510 00:24:11,440 --> 00:24:13,909 AUTOMATED VOICE: Our reception is currently in night mode. 511 00:24:14,000 --> 00:24:16,993 CHARLIE: These artefact cabinets contain the entire history of Kerblam. 512 00:24:17,080 --> 00:24:19,040 From the prototype Delivery Bot right up to today. 513 00:24:19,080 --> 00:24:20,594 Designs, layout, everything. 514 00:24:20,680 --> 00:24:22,239 Right, won't somebody miss 'em? 515 00:24:22,320 --> 00:24:23,776 - (CABINET OPENING) - Ah. Just for show. 516 00:24:23,800 --> 00:24:25,314 Like you say, we're only borrowing. 517 00:24:25,400 --> 00:24:26,496 Not like anyone pays attention 518 00:24:26,520 --> 00:24:27,736 - to this stuff. - (LAUGHS) Yeah. 519 00:24:27,760 --> 00:24:29,911 And you've got the codes for all of these, have you? 520 00:24:30,000 --> 00:24:31,776 The insides of these cabinets need polishing too, you know. 521 00:24:31,800 --> 00:24:33,917 Yeah, of course they do. Right. 522 00:24:34,000 --> 00:24:36,117 Mind if I get a friend to help me study these? 523 00:24:36,200 --> 00:24:38,840 - What? - Thank you, cockle. Come on. 524 00:24:40,880 --> 00:24:42,394 Nothing to see here, mate. 525 00:24:42,480 --> 00:24:44,256 AUTOMATED VOICE: Please activate a TeamMate... 526 00:24:44,280 --> 00:24:45,280 (POWERING UP) 527 00:24:45,360 --> 00:24:46,360 (BEEPS) 528 00:24:48,640 --> 00:24:50,160 YASMIN: I thought Slade'd never leave. 529 00:24:51,400 --> 00:24:52,959 DOCTOR: What do we think, then? 530 00:24:53,040 --> 00:24:54,360 If this is Slade's office, 531 00:24:54,440 --> 00:24:56,193 and everything in this company is automated, 532 00:24:56,840 --> 00:24:59,116 - why does he need a clipboard? - Or a filing cabinet? 533 00:24:59,720 --> 00:25:02,519 Khan and Sinclair, the greatest detectives in the galaxy. 534 00:25:02,600 --> 00:25:03,875 (LAUGHS) 535 00:25:04,560 --> 00:25:06,080 - (FILING CABINET DOOR THUDS) - Locked. 536 00:25:06,560 --> 00:25:07,789 (SONIC SCREWDRIVER WHIRS) 537 00:25:09,040 --> 00:25:10,872 Oh! Paperwork, very retro. 538 00:25:10,960 --> 00:25:15,159 Now, what sort of paperwork does Slade keep locked away? 539 00:25:18,360 --> 00:25:19,396 (GASPS) 540 00:25:20,600 --> 00:25:21,716 RYAN: What is it? 541 00:25:22,720 --> 00:25:24,393 (BREATHING HEAVILY) 542 00:25:25,000 --> 00:25:26,400 Oh, my God. 543 00:25:26,480 --> 00:25:29,000 JUDY: You'd better have a very good excuse for breaking in here. 544 00:25:29,240 --> 00:25:31,197 Your group-loops told me you were back here. 545 00:25:31,760 --> 00:25:34,992 Oh, I knew that, but I forgot that. 546 00:25:35,080 --> 00:25:37,800 That's the problem with conspiracies, there's so much to think about. 547 00:25:38,360 --> 00:25:41,956 What if I said we got lost, ended up in here by accident, 548 00:25:42,040 --> 00:25:44,350 just as that filing cabinet weirdly fell open, 549 00:25:44,440 --> 00:25:46,033 how would that play? 550 00:25:46,120 --> 00:25:48,760 There were no shuttles from Kandoka today. 551 00:25:48,840 --> 00:25:50,479 I checked. 552 00:25:50,560 --> 00:25:52,836 Who are you? Industrial spies? 553 00:25:52,920 --> 00:25:54,798 I was being honest with you earlier. 554 00:25:54,880 --> 00:25:57,236 We got a message, someone needed help, and we came. 555 00:25:57,320 --> 00:26:01,439 People are vanishing and Mr Slade is keeping a running tally. 556 00:26:03,440 --> 00:26:04,874 Seven people so far. 557 00:26:04,960 --> 00:26:08,510 According to these notes, it started four months ago with two workers. 558 00:26:08,600 --> 00:26:11,479 The next month, another. This month, four. 559 00:26:11,560 --> 00:26:13,552 The disappearances are on the increase. 560 00:26:13,640 --> 00:26:15,791 No wonder people are sending out cries for help. 561 00:26:15,880 --> 00:26:18,076 And as Head of People for Kerblam, 562 00:26:18,160 --> 00:26:20,470 I suggest you're guilty of some serious negligence. 563 00:26:20,560 --> 00:26:22,631 - (ELECTRICITY POWERING DOWN) - (ALL GASP) 564 00:26:26,600 --> 00:26:28,114 Another power drain. 565 00:26:28,200 --> 00:26:31,352 That's not a power drain. That's a total system blackout. 566 00:26:32,560 --> 00:26:33,560 (DEVICE CHIMES) 567 00:26:33,640 --> 00:26:36,314 Power's drained right down to the Foundation Levels. 568 00:26:36,400 --> 00:26:37,959 What's down in the Foundation Levels? 569 00:26:38,040 --> 00:26:39,200 GRAHAM: I can help with that. 570 00:26:40,280 --> 00:26:41,656 Charlie, what are you doing up here? 571 00:26:41,680 --> 00:26:43,194 - Sorry, Judy. - He's with me. 572 00:26:43,280 --> 00:26:44,794 And he's with us. 573 00:26:44,880 --> 00:26:47,554 And they are the original plans for Kerblam. 574 00:26:47,640 --> 00:26:50,109 What are you doing with those? Those are company artefacts. 575 00:26:50,200 --> 00:26:52,280 - Was this down to you? - RYAN: More urgent question, 576 00:26:52,320 --> 00:26:54,835 if everything's automated and all the power's shut down, 577 00:26:56,000 --> 00:26:57,400 why is that robot still active? 578 00:26:58,720 --> 00:27:01,394 Oh, good question. Back behind me, everyone. 579 00:27:01,480 --> 00:27:04,359 Error reported. Error reported. 580 00:27:04,440 --> 00:27:06,776 - Hey, Charlie, don't, mate. - No, I can... I can look at it. 581 00:27:06,800 --> 00:27:07,870 TEAMMATE: Error reported. 582 00:27:07,960 --> 00:27:09,838 - (BLEEPS) Error reported. - (GASPS) 583 00:27:09,920 --> 00:27:11,354 - (GASPS) - TEAMMATE: Investigating. 584 00:27:11,440 --> 00:27:12,440 Charlie! 585 00:27:12,520 --> 00:27:14,040 - TEAMMATE: Investigating. - (WHIRRING) 586 00:27:14,120 --> 00:27:15,416 - Investigating. - YASMIN: Doctor! 587 00:27:15,440 --> 00:27:16,496 - Do something! - Investigating. 588 00:27:16,520 --> 00:27:18,296 DOCTOR: I'm trying! The receptor codes are fluctuating! 589 00:27:18,320 --> 00:27:20,232 - (VOICE DISTORTING) Investigating. - (GRUNTS) 590 00:27:20,320 --> 00:27:22,357 (BREATHING HEAVILY) 591 00:27:22,440 --> 00:27:23,920 (ALL GASP) 592 00:27:24,680 --> 00:27:26,558 (ALL PANTING) 593 00:27:27,640 --> 00:27:29,836 JUDY: Are you all right? Deep breaths, now. 594 00:27:29,920 --> 00:27:30,920 You're safe. 595 00:27:31,360 --> 00:27:32,776 - This has never happened before... - (WHIRRING) 596 00:27:32,800 --> 00:27:34,840 - ...with any of the robots. - YASMIN: You're wrong. 597 00:27:34,920 --> 00:27:37,515 When Dan Cooper went missing, there were three of those, 598 00:27:37,600 --> 00:27:40,069 dressed in those Postmen uniforms, walking the shelving. 599 00:27:40,160 --> 00:27:41,310 They came after me! 600 00:27:41,400 --> 00:27:42,656 Well, that... That's not possible. 601 00:27:42,680 --> 00:27:45,149 The delivery bots never leave Dispatch. 602 00:27:45,240 --> 00:27:46,656 We'd know. The system would tell us. 603 00:27:46,680 --> 00:27:49,149 I would respectfully suggest that you can't trust your system. 604 00:27:49,240 --> 00:27:50,959 - (ELECTRICITY POWERING UP) - Oh! 605 00:27:51,040 --> 00:27:52,554 And we're back online. 606 00:27:53,320 --> 00:27:55,437 But the receptor cells on this are all blown out. 607 00:27:55,520 --> 00:27:57,159 - (ELECTRICITY CRACKLES) - Whoo! 608 00:27:57,240 --> 00:27:58,879 RYAN: Hey, Doctor, be careful. 609 00:27:58,960 --> 00:28:00,633 - (WHIRRING) - (ELECTRICITY CRACKLES) 610 00:28:02,560 --> 00:28:04,756 (SONIC SCREWDRIVER WHIRRING, BLEEPING) 611 00:28:04,840 --> 00:28:07,674 Oh, it's as if the system's suddenly channelled all its energy 612 00:28:07,760 --> 00:28:09,831 into this one, single TeamMate. 613 00:28:09,920 --> 00:28:11,639 The system's attacking us? 614 00:28:11,720 --> 00:28:13,154 It's like the system's gone rogue. 615 00:28:13,240 --> 00:28:14,640 JUDY: Of course, it's gone rogue. 616 00:28:14,720 --> 00:28:16,552 Nobody would do any of this deliberately. 617 00:28:16,640 --> 00:28:18,597 If I ever find out that you're lying... 618 00:28:20,080 --> 00:28:22,470 I have worked for years 619 00:28:22,560 --> 00:28:25,359 to make Kerblam more of a people-powered company. 620 00:28:25,440 --> 00:28:28,797 My career has been about bringing people like Charlie here, 621 00:28:28,880 --> 00:28:31,440 people who need a second chance, haven't I? 622 00:28:32,080 --> 00:28:34,311 It's true. She's the reason most of us are here. 623 00:28:34,400 --> 00:28:35,720 She selects all the workers. 624 00:28:35,800 --> 00:28:37,154 We owe her a lot. 625 00:28:38,080 --> 00:28:41,437 I've never seen these papers of Slade's before now. 626 00:28:41,800 --> 00:28:45,032 Those names, Zaff, Jax, Chinello, the others, 627 00:28:45,120 --> 00:28:46,280 they're active on the system. 628 00:28:46,400 --> 00:28:49,518 According to the system, they're still alive and working! 629 00:28:50,120 --> 00:28:53,079 (SIGHS) There are 10,000 people here. 630 00:28:54,360 --> 00:28:56,158 I can't keep track of them all. 631 00:28:57,440 --> 00:28:58,874 YASMIN: So what do we do, Doctor? 632 00:28:59,880 --> 00:29:01,872 If I could get a copy of the original code 633 00:29:01,960 --> 00:29:06,398 I could hack in, isolate the upgrades and see what it's up to. 634 00:29:06,480 --> 00:29:08,756 So you'll need Kerblam version 1.0. 635 00:29:09,320 --> 00:29:11,080 That'd be hundreds of years old, wouldn't it? 636 00:29:11,160 --> 00:29:12,958 And I think we can help with that. 637 00:29:14,920 --> 00:29:16,513 (INDISTINCT ANNOUNCEMENT OVER PA) 638 00:29:16,600 --> 00:29:20,196 Kerblam deliverable version 1.0, also known as Twirly. 639 00:29:20,280 --> 00:29:22,496 I don't think we should do this. If Mr Slade finds out, he'll... 640 00:29:22,520 --> 00:29:25,080 Leave Slade to me. Let's just hurry up before the TeamMates 641 00:29:25,160 --> 00:29:26,674 - come on their patrol. - (WHIRRING) 642 00:29:27,640 --> 00:29:30,633 - (MACHINE BEEPS) - (SIGHS) Here we go, Twirly. 643 00:29:30,720 --> 00:29:31,790 Nice to meet you. 644 00:29:31,880 --> 00:29:33,633 Quite cute, isn't it? 645 00:29:34,000 --> 00:29:35,376 RYAN: (ON MONITOR) It's kind of retro. 646 00:29:35,400 --> 00:29:36,880 DOCTOR: Well, he is getting on a bit. 647 00:29:36,920 --> 00:29:38,195 I love a bit of retro. 648 00:29:43,320 --> 00:29:45,073 (WEAPON POWERING UP) 649 00:29:45,840 --> 00:29:47,479 (HUMMING) 650 00:29:49,080 --> 00:29:50,230 TEAMMATE:Kira Arlo. 651 00:29:50,960 --> 00:29:52,235 Hi, yes. 652 00:29:52,320 --> 00:29:54,915 Sorry, I didn't hear you there. I was in my own little world. 653 00:29:55,000 --> 00:29:58,471 You are an exceptional worker, Kira Arlo. 654 00:29:58,560 --> 00:29:59,710 Am I? 655 00:29:59,800 --> 00:30:01,154 We are thrilled to reveal 656 00:30:01,240 --> 00:30:03,914 you've been designated Employee of the Day. 657 00:30:04,440 --> 00:30:07,000 (GASPS) Oh. Wow! 658 00:30:07,080 --> 00:30:09,276 (STAMMERS) I didn't even know there was a such a thing. 659 00:30:09,680 --> 00:30:11,672 And in recognition of your work, 660 00:30:11,760 --> 00:30:13,831 Kerblam has a gift for you. 661 00:30:15,520 --> 00:30:16,749 A gift? 662 00:30:17,680 --> 00:30:19,080 BOTH: Come with us. 663 00:30:24,520 --> 00:30:26,352 TWIRLY: Customers who selected these items 664 00:30:26,440 --> 00:30:29,353 also bought ear mufflers, pencil sharpeners and cobbler bottles. 665 00:30:29,440 --> 00:30:32,319 Say "yes" now to order these three for the price of the cheapest two. 666 00:30:32,400 --> 00:30:33,400 - No. - Thank you. 667 00:30:33,480 --> 00:30:34,720 I have stored your preferences. 668 00:30:34,760 --> 00:30:37,958 And remember, if you want it, Kerblam... 669 00:30:38,080 --> 00:30:39,080 (POWERS DOWN) 670 00:30:39,520 --> 00:30:40,840 Oh, it's out of juice. 671 00:30:41,200 --> 00:30:43,590 Needs a big recharge before I can access the code. 672 00:30:43,680 --> 00:30:45,640 - (BEEPING) - Maintenance stores everything there. 673 00:30:45,760 --> 00:30:47,035 That's not a good idea. 674 00:30:47,920 --> 00:30:50,435 Doctor, I've just had a notification 675 00:30:50,520 --> 00:30:53,433 that one of the workers from Packing has gone missing. 676 00:30:53,520 --> 00:30:55,416 Her group-loop's disappeared right off the system. 677 00:30:55,440 --> 00:30:57,272 Name of Kira Arlo. 678 00:30:58,440 --> 00:31:00,830 - What? Kira, but... - We have to find her! 679 00:31:01,640 --> 00:31:04,712 I thought you said the system didn't notify you when someone went missing. 680 00:31:04,800 --> 00:31:05,840 Well, it didn't until now. 681 00:31:05,880 --> 00:31:07,720 It's like it's sending us a deliberate message. 682 00:31:08,760 --> 00:31:10,672 It knows we're on to it. 683 00:31:10,760 --> 00:31:12,136 Where was the signal last recorded? 684 00:31:12,160 --> 00:31:13,833 - Erm... - (DEVICE BLEEPING) 685 00:31:14,640 --> 00:31:15,710 Dispatch. 686 00:31:16,200 --> 00:31:18,999 That's not possible. No people are allowed down there. 687 00:31:19,080 --> 00:31:21,311 Dispatch. Foundation Levels, right? 688 00:31:21,400 --> 00:31:23,392 Where the power's drained down to. 689 00:31:23,480 --> 00:31:24,560 Well, how do we get to her? 690 00:31:24,640 --> 00:31:27,553 You can't, it's fully automated. There's not even a route down. 691 00:31:27,640 --> 00:31:29,040 But she got down there somehow. 692 00:31:29,120 --> 00:31:31,720 You get what you need from that robot, Yaz, Charlie, come with me. 693 00:31:31,760 --> 00:31:33,114 We'll find Kira. 694 00:31:33,200 --> 00:31:34,960 Hang on, how are you going to get down there? 695 00:31:35,000 --> 00:31:36,559 I know how these places work. 696 00:31:36,640 --> 00:31:37,835 (LAUGHING) 697 00:31:38,760 --> 00:31:40,360 Get ready to stick it to rule number one. 698 00:31:40,440 --> 00:31:41,669 You did this in your last job? 699 00:31:41,760 --> 00:31:43,353 Yeah, once. 700 00:31:43,720 --> 00:31:45,393 - How did it go? - Really badly. 701 00:31:46,840 --> 00:31:48,957 Sprained ankle and a final warning. 702 00:31:49,040 --> 00:31:51,236 CHARLIE: Come on, we have to find Kira. 703 00:31:52,040 --> 00:31:54,271 I should let you know I have a coordination problem. 704 00:31:54,360 --> 00:31:56,591 Not super serious, but you know. 705 00:31:56,680 --> 00:31:59,115 Makes life really interesting. 706 00:31:59,200 --> 00:32:01,635 And frustrating. And difficult. 707 00:32:01,720 --> 00:32:03,313 Especially at moments like this. 708 00:32:03,400 --> 00:32:05,392 You don't have to come. I can find Kira on my own. 709 00:32:05,480 --> 00:32:08,473 Mate, that's not how we roll. Is it, Yaz? 710 00:32:09,920 --> 00:32:12,116 Nope. We're all in. 711 00:32:12,200 --> 00:32:15,159 - (CHUCKLES) - All right. Dispatch, here we come. 712 00:32:15,920 --> 00:32:17,513 (BREATHING HEAVILY) 713 00:32:18,360 --> 00:32:19,510 (SCREAMING) 714 00:32:21,360 --> 00:32:22,635 (SCREAMING) 715 00:32:22,720 --> 00:32:24,279 (SCREAMING) 716 00:32:32,440 --> 00:32:33,954 TEAMMATE: Here you are, Kira. 717 00:32:35,040 --> 00:32:36,076 Thanks. 718 00:32:38,240 --> 00:32:40,516 Sorry, what's this? 719 00:32:41,360 --> 00:32:43,158 Make yourself at home. 720 00:32:54,040 --> 00:32:55,952 (ALL SCREAMING) 721 00:32:57,160 --> 00:32:58,594 YASMIN: Are you sure about this? 722 00:32:58,680 --> 00:33:00,114 We'll be safe, won't we? 723 00:33:00,200 --> 00:33:02,669 Definitely! I mean, the parcels are safe. 724 00:33:02,760 --> 00:33:04,035 We're just parcels now. 725 00:33:05,840 --> 00:33:07,513 - (SCREAMS) - (GROANS) 726 00:33:07,600 --> 00:33:10,513 But the parcels get wrapped in bubble wrap to protect them! 727 00:33:10,600 --> 00:33:12,717 - From what? - Oh, my days... 728 00:33:12,800 --> 00:33:14,439 - (EXCLAIMS) - CHARLIE: From that! 729 00:33:14,960 --> 00:33:17,031 - (SCREAMING) - Did you ever like roller-coasters? 730 00:33:17,120 --> 00:33:19,280 CHARLIE: We're gonna die! YASMIN: We're going too fast! 731 00:33:20,440 --> 00:33:22,477 (ALL SCREAMING) 732 00:33:26,960 --> 00:33:28,633 (RYAN PANTING) 733 00:33:28,720 --> 00:33:30,837 I did it! That was amazing! 734 00:33:31,440 --> 00:33:32,590 We're amazing! 735 00:33:32,680 --> 00:33:34,478 Charlie, you're the man. 736 00:33:35,800 --> 00:33:37,234 - (CHARLIE SCREAMING) - Oh! 737 00:33:39,800 --> 00:33:41,029 - Charlie! - Charlie! 738 00:33:41,280 --> 00:33:42,873 - (GROANS) - YASMIN: We're coming. 739 00:33:43,400 --> 00:33:44,516 I can't jump down there. 740 00:33:45,240 --> 00:33:46,356 Of course, you can. 741 00:33:46,880 --> 00:33:49,315 We both can. Right? 742 00:33:52,000 --> 00:33:54,993 On one, two, 743 00:33:55,680 --> 00:33:57,353 - three... - (SCREAMING) 744 00:33:57,440 --> 00:33:58,954 (YASMIN SCREAMING) 745 00:34:00,600 --> 00:34:02,159 (BOTH PANTING) 746 00:34:02,240 --> 00:34:03,276 We did it. 747 00:34:03,360 --> 00:34:05,670 We're not dead. We're totally not dead. 748 00:34:07,720 --> 00:34:09,359 DOCTOR: Right, Twirly, all charged up. 749 00:34:12,880 --> 00:34:14,240 - (WHIRRING) - (TWIRLY POWERING UP) 750 00:34:14,280 --> 00:34:16,511 TWIRLY:...blam it! You may also like to know 751 00:34:16,600 --> 00:34:18,319 we have a one-hour offer on cushions. 752 00:34:18,400 --> 00:34:20,960 Cushions liven up the grimmest workplace, like this one. 753 00:34:21,040 --> 00:34:25,398 Twirly, hi. I'm the Doctor and this is Graham, and this isJudy. 754 00:34:25,480 --> 00:34:27,312 Can you pause all sales protocols for a bit? 755 00:34:27,400 --> 00:34:29,312 - Even the upselling? - Even the upselling. 756 00:34:29,400 --> 00:34:32,480 You just had a nap of about 200 years. So your offers are out of date, anyway. 757 00:34:32,520 --> 00:34:34,716 Without upselling, my only purpose is delivery. 758 00:34:34,800 --> 00:34:36,296 We don't need you to do that either, mate. 759 00:34:36,320 --> 00:34:38,880 The future is very confusing for my protocols. 760 00:34:38,960 --> 00:34:41,395 I serve Kerblam and Kerblam serves the people. 761 00:34:41,480 --> 00:34:43,312 Which is why we need your help. 762 00:34:43,400 --> 00:34:47,360 There are my Kerblam credentials, my own executive-read code. 763 00:34:47,440 --> 00:34:52,959 We need you to carry out a task which may fundamentally save Kerblam. 764 00:34:53,040 --> 00:34:54,235 I'm only a delivery bot! 765 00:34:54,720 --> 00:34:56,120 See, now you've made it nervous. 766 00:34:56,200 --> 00:34:58,351 Don't panic, Twirly. You can do this. 767 00:34:58,440 --> 00:35:00,671 It's possible that Kerblam has been compromised. 768 00:35:01,240 --> 00:35:03,709 I'm gonna patch you into the system. 769 00:35:04,200 --> 00:35:07,477 I need you to look far and wide past new upgrades, 770 00:35:07,560 --> 00:35:10,280 and firewalls and security patches into the base code 771 00:35:10,360 --> 00:35:11,714 that only you can recognise. 772 00:35:11,800 --> 00:35:15,714 And then you can tell us what's going on and deliver the information to us. 773 00:35:15,800 --> 00:35:18,395 Retrieve and deliver, I understand. 774 00:35:18,480 --> 00:35:19,755 This might tickle. 775 00:35:21,600 --> 00:35:24,672 TWIRLY: Oh. Oh. Oh. Oh. Oh. 776 00:35:25,480 --> 00:35:28,075 Help. Help. Help. Help. 777 00:35:28,640 --> 00:35:29,835 - Help. - What happened? 778 00:35:29,920 --> 00:35:31,240 Help me. Help me. 779 00:35:31,960 --> 00:35:33,394 Why are you saying that? 780 00:35:33,480 --> 00:35:38,635 Not Twirly speaking, the system. Kerblam. Help me, Doctor. 781 00:35:39,120 --> 00:35:41,510 Help me. Help me, Doctor. 782 00:35:41,600 --> 00:35:43,796 - The system sent the message. - Help me. 783 00:35:43,920 --> 00:35:45,673 It printed the slip. 784 00:35:46,440 --> 00:35:47,874 It sent it out. 785 00:35:47,960 --> 00:35:49,997 But why would the system need help? 786 00:35:50,800 --> 00:35:54,077 Twirly, what do you mean? What sort of help? How can we help? 787 00:35:54,160 --> 00:35:56,311 Help required in Dispatch. 788 00:35:56,400 --> 00:35:58,676 Help in Dispatch. Urgent help. 789 00:35:58,760 --> 00:36:01,639 Doc. Look, they've all just gone down there. 790 00:36:02,280 --> 00:36:03,839 Disinfection post. Get down! 791 00:36:03,920 --> 00:36:05,877 AUTOMATED VOICE: Organic contamination detected. 792 00:36:05,960 --> 00:36:07,474 Initiate disinfection. 793 00:36:07,560 --> 00:36:09,950 Disinfection process unsuccessful. 794 00:36:10,040 --> 00:36:13,078 - (GROANS) It tastes like... - Organic contamination persists. 795 00:36:13,160 --> 00:36:15,436 Hygiene defences activated. 796 00:36:15,520 --> 00:36:17,477 - Initiate disintegration. - Run! 797 00:36:17,560 --> 00:36:19,836 - Disintegration process is complete. - (ALL SCREAMING) 798 00:36:21,080 --> 00:36:22,639 CHARLIE: This... This way! Follow me! 799 00:36:23,000 --> 00:36:24,957 - (PANTING) - Run! 800 00:36:25,040 --> 00:36:26,190 (SCREAMS) 801 00:36:28,600 --> 00:36:29,636 (EXCLAIMS) 802 00:36:30,800 --> 00:36:32,439 I'm never doing that again. 803 00:36:33,440 --> 00:36:34,954 So we're at the Foundation Level. 804 00:36:35,600 --> 00:36:36,600 Yeah. 805 00:36:38,680 --> 00:36:40,558 WOMAN: (VOICE ECHOING) Hello? 806 00:36:44,600 --> 00:36:45,750 Help! 807 00:36:46,640 --> 00:36:48,154 That's Kira's voice. 808 00:36:48,880 --> 00:36:50,553 How did she get down here? 809 00:36:51,800 --> 00:36:53,234 I think it came from this way. 810 00:37:04,760 --> 00:37:07,336 DOCTOR: I'm stupid. Really stupid. Can you believe how stupid I am? 811 00:37:07,360 --> 00:37:08,496 Is that a rhetorical question? 812 00:37:08,520 --> 00:37:09,856 I can't believe I didn't think of it sooner. 813 00:37:09,880 --> 00:37:11,096 There's too many things going on. 814 00:37:11,120 --> 00:37:12,696 To many variables. My brain's too crowded. 815 00:37:12,720 --> 00:37:13,760 What is she talking about? 816 00:37:13,800 --> 00:37:16,240 No idea. You get used to it. She normally explains in the end. 817 00:37:16,320 --> 00:37:18,835 These delivery bots have got teleport circuits. 818 00:37:18,920 --> 00:37:21,151 - See? - We don't have to go on the conveyor 819 00:37:21,240 --> 00:37:22,640 down to Dispatch if I can 820 00:37:22,720 --> 00:37:24,616 - hijack their circuit for one moment... - (WHIRRING) 821 00:37:24,640 --> 00:37:27,030 - Move away from the delivery bot. - No, Slade, don't. 822 00:37:29,080 --> 00:37:30,196 (GASPS) 823 00:37:30,280 --> 00:37:32,078 Very bad manners to point guns at people. 824 00:37:32,640 --> 00:37:34,199 - I've never warmed to you. - (GASPS) 825 00:37:34,280 --> 00:37:36,431 So, tell us what you've done. 826 00:37:36,960 --> 00:37:38,296 - (ENERGY GUN CLATTERS) - We saw the list. 827 00:37:38,320 --> 00:37:40,198 The names of the victims you've targeted. 828 00:37:40,280 --> 00:37:43,796 What? I'm not targeting people. I'm recording the missing! 829 00:37:43,880 --> 00:37:46,111 Oh. So it's not you? 830 00:37:46,200 --> 00:37:47,520 No. 831 00:37:47,600 --> 00:37:50,115 Something's wrong with the system, but I don't know what. 832 00:37:50,360 --> 00:37:52,096 That's why I had to make sure my notes were analogue. 833 00:37:52,120 --> 00:37:53,395 I thought it was you. 834 00:37:53,480 --> 00:37:55,233 I've been tracking you since you arrived. 835 00:37:55,320 --> 00:37:56,913 - We're trying to help! - So am I. 836 00:37:57,000 --> 00:37:58,136 But what am I supposed to do? 837 00:37:58,160 --> 00:38:00,436 There's no one to report this to. No one to stop it. 838 00:38:00,520 --> 00:38:02,432 - There's only the system. - JUDY: There's me. 839 00:38:02,520 --> 00:38:04,816 I'm responsible for every person here. You could have told me. 840 00:38:04,840 --> 00:38:06,336 I didn't know whether I could trust you. 841 00:38:06,360 --> 00:38:08,079 - I still don't. - (GASPS) 842 00:38:08,160 --> 00:38:09,840 GRAHAM: Hey, Doc, come have a look at this. 843 00:38:13,080 --> 00:38:15,549 Some kind of goo and group-loops, why are they in there? 844 00:38:15,640 --> 00:38:18,109 (SONIC SCREWDRIVER WHIRS, BLEEPS) 845 00:38:18,200 --> 00:38:21,113 I think these are the remnants of the missing workers. 846 00:38:22,160 --> 00:38:24,197 We're under a vast liquidisation tank. 847 00:38:25,280 --> 00:38:26,680 Of what? 848 00:38:26,760 --> 00:38:30,276 You mean, the robots are kidnapping the workers then liquidising them? 849 00:38:30,360 --> 00:38:31,999 What I don't understand is why. 850 00:38:32,520 --> 00:38:34,273 - GRAHAM: Anyone got a tissue? - Whoa! 851 00:38:42,400 --> 00:38:43,595 GRAHAM: Looks like an army. 852 00:38:47,160 --> 00:38:48,196 Hello? 853 00:38:52,920 --> 00:38:53,920 Kira! 854 00:38:56,440 --> 00:38:58,557 Kira! She can't hear us. 855 00:38:59,640 --> 00:39:01,800 - Let me find the entrance. - We've got to get her out. 856 00:39:02,600 --> 00:39:03,600 Why is she in there? 857 00:39:05,720 --> 00:39:06,756 Hmm. 858 00:39:13,480 --> 00:39:15,790 YASMIN: There's no access from here. We can't get her out. 859 00:39:16,240 --> 00:39:18,176 Complaints have been coming about the late deliveries. 860 00:39:18,200 --> 00:39:19,520 This must be why. 861 00:39:19,600 --> 00:39:21,360 Everything's stuck here, nothing's going out. 862 00:39:21,440 --> 00:39:22,590 What's happened? 863 00:39:22,920 --> 00:39:24,115 Being held back. 864 00:39:25,120 --> 00:39:27,760 (GASPS) The power drains. 865 00:39:27,840 --> 00:39:29,320 (SONIC SCREWDRIVER WHIRRING) 866 00:39:32,440 --> 00:39:34,193 Fast teleportation hardware 867 00:39:34,720 --> 00:39:37,713 with huge reserves of power building up. 868 00:39:37,800 --> 00:39:40,838 What if the power's being drained to be stored 869 00:39:40,920 --> 00:39:44,357 for one huge, simultaneous teleport. 870 00:39:44,440 --> 00:39:46,671 All these deliveries, all at once. 871 00:39:46,760 --> 00:39:48,080 To do what? 872 00:39:48,160 --> 00:39:50,117 You said it looked like an army. 873 00:39:50,200 --> 00:39:51,600 What do armies carry? 874 00:39:51,920 --> 00:39:52,956 Weapons? 875 00:40:00,800 --> 00:40:02,996 But that's not a weapon, it's a toy. 876 00:40:03,720 --> 00:40:05,951 And every parcel's got something different in it. 877 00:40:07,000 --> 00:40:08,354 Almost. 878 00:40:08,800 --> 00:40:11,235 Except, what does every parcel here have in common? 879 00:40:19,600 --> 00:40:20,600 (BUBBLE WRAP CRINKLES) 880 00:40:23,080 --> 00:40:24,400 (BREATHING SHAKILY) 881 00:40:31,120 --> 00:40:32,120 No, Kira, don't! 882 00:40:33,200 --> 00:40:34,316 (POPS) 883 00:40:34,400 --> 00:40:35,720 - (WHOOSHIONG) - (GASPS) 884 00:40:38,680 --> 00:40:40,114 YASMIN: Oh, my God. 885 00:40:40,760 --> 00:40:42,080 Is that what happened to Dan? 886 00:40:42,640 --> 00:40:44,313 And all the others, too? 887 00:40:44,400 --> 00:40:46,232 You knew something was gonna happen? 888 00:40:48,000 --> 00:40:49,000 YASMIN: Charlie? 889 00:40:52,040 --> 00:40:55,158 He's... He's done this deliberately. 890 00:40:56,360 --> 00:40:58,272 We need to find the Doctor. 891 00:41:00,880 --> 00:41:01,916 (WHIRRING) 892 00:41:02,000 --> 00:41:03,000 (BLEEPS) 893 00:41:03,080 --> 00:41:04,480 Tangly bubble wrap. 894 00:41:04,920 --> 00:41:06,195 Totally innocuous, 895 00:41:06,280 --> 00:41:09,114 apart from when it's intercepted here and weaponised! 896 00:41:09,200 --> 00:41:11,954 Sheets of tiny little bombs 897 00:41:12,040 --> 00:41:14,714 ready to explode and kill. 898 00:41:14,800 --> 00:41:17,360 Every parcel, a death trap. 899 00:41:18,360 --> 00:41:21,910 The workers aren't the targets, it's the customers! 900 00:41:22,000 --> 00:41:24,117 Kerblam's trying to kill their own customers? 901 00:41:24,200 --> 00:41:26,078 That's the worst business plan I've ever heard. 902 00:41:26,160 --> 00:41:28,072 YASMIN: Doctor, we've found you! 903 00:41:28,160 --> 00:41:30,675 Kira's dead, and Charlie had something to do with it. 904 00:41:30,760 --> 00:41:32,513 - What? - CHARLIE: Not Kira! 905 00:41:34,160 --> 00:41:35,355 It wasn't meant for her. 906 00:41:36,360 --> 00:41:39,194 The system took her. It's been fighting back against me. 907 00:41:40,560 --> 00:41:44,031 Because it knew what you were planning. The maintenance man! 908 00:41:44,400 --> 00:41:48,189 Access to everywhere, noticed by hardly anyone. 909 00:41:48,280 --> 00:41:49,873 Have you been killing other workers? 910 00:41:50,440 --> 00:41:52,511 I needed test subjects to be sure 911 00:41:52,600 --> 00:41:55,240 the detonation forces would work in such a small concentration. 912 00:41:55,840 --> 00:41:58,071 What... What? Charlie, how do you know all this stuff? 913 00:41:58,160 --> 00:42:00,311 I lied on my application. 914 00:42:00,400 --> 00:42:03,199 Gave you a sob story so you'd let me in and you bought it. 915 00:42:03,280 --> 00:42:05,749 I've studied cybernetics, explosives, teleportation. 916 00:42:05,840 --> 00:42:06,840 I have worked for this. 917 00:42:06,920 --> 00:42:08,274 I don't understand it. 918 00:42:08,840 --> 00:42:09,840 Ten percent. 919 00:42:11,200 --> 00:42:14,238 They want us to be grateful that 10% of people get to work. 920 00:42:14,320 --> 00:42:17,040 What about the other 90%? What about our futures? 921 00:42:17,120 --> 00:42:21,433 Because without action, next time it will be 7%, then five, then one. 922 00:42:22,200 --> 00:42:23,953 I am stronger than you. 923 00:42:24,400 --> 00:42:26,073 I am not going to stand by and accept it. 924 00:42:26,640 --> 00:42:29,838 People like me, my generation, we change things. 925 00:42:29,920 --> 00:42:30,990 We make things happen. 926 00:42:31,080 --> 00:42:33,037 Even if it costs people's lives? 927 00:42:33,600 --> 00:42:37,833 You kill a load of customers at Kerblam, let the systems take the fall for it, 928 00:42:37,920 --> 00:42:41,675 erode people's trust in automation, make people angry. 929 00:42:41,760 --> 00:42:44,036 Imperfect technology without a conscience. 930 00:42:44,120 --> 00:42:45,760 Machines malfunction, that's what they do. 931 00:42:45,840 --> 00:42:48,878 No, mate, that's what you're doing. Seriously malfunctioning. 932 00:42:48,960 --> 00:42:50,155 I'm not your mate. 933 00:42:50,240 --> 00:42:52,994 Except Kerblam's system does have a conscience. 934 00:42:53,080 --> 00:42:55,311 It's been fighting you, Charlie. It knew it. 935 00:42:55,400 --> 00:42:59,394 It sent a message across the galaxy begging for help. 936 00:42:59,480 --> 00:43:03,554 That TeamMate in Slade's office, it was coming for you. 937 00:43:04,880 --> 00:43:06,155 And then Kira, 938 00:43:06,560 --> 00:43:09,553 it took her, knowing how you felt about her, 939 00:43:09,640 --> 00:43:11,996 to show you how it would feel. 940 00:43:12,560 --> 00:43:15,439 Because how you feel right now about Kira 941 00:43:15,520 --> 00:43:20,311 is how all those families and friends will feel if your plan goes off. 942 00:43:20,400 --> 00:43:21,800 I don't care. 943 00:43:21,880 --> 00:43:24,793 I think you do. I think you came here with a plan, 944 00:43:24,880 --> 00:43:26,678 but you didn't expect to fall in love. 945 00:43:26,760 --> 00:43:27,955 But that's what happens. 946 00:43:29,000 --> 00:43:32,357 Use it, Charlie. Learn from it, please. 947 00:43:33,280 --> 00:43:35,795 No! No. 948 00:43:36,680 --> 00:43:41,357 If that's the price to change how everyone on Kandoka sees technology, 949 00:43:41,440 --> 00:43:42,954 then it is worth it for the cause. 950 00:43:43,040 --> 00:43:44,696 This isn't a cause. You're not an activist. 951 00:43:44,720 --> 00:43:46,040 This is cold-blooded murder. 952 00:43:46,120 --> 00:43:47,839 We can't let the systems take control! 953 00:43:47,920 --> 00:43:49,513 The systems aren't the problem. 954 00:43:49,600 --> 00:43:54,231 How people use and exploit the system, that's the problem. 955 00:43:54,320 --> 00:43:56,198 People like you. 956 00:43:58,160 --> 00:44:00,072 (BREATHING HEAVILY) I don't care what you think. 957 00:44:00,440 --> 00:44:01,794 The delivery goes ahead. 958 00:44:02,640 --> 00:44:03,640 (DEVICE BEEPS) 959 00:44:04,360 --> 00:44:06,477 AUTOMATED VOICE: Mass delivery procedures initiated. 960 00:44:06,560 --> 00:44:07,816 YASMIN: Someone grab that controller! 961 00:44:07,840 --> 00:44:09,638 - (GRUNTING) - (GASPS) 962 00:44:09,720 --> 00:44:11,256 - What have you done? - Mass delivery... 963 00:44:11,280 --> 00:44:12,336 You can't stop it now. (GROANS) 964 00:44:12,360 --> 00:44:13,589 Make it stop! 965 00:44:13,680 --> 00:44:16,149 We are not gonna let you kill all those innocent people. 966 00:44:16,240 --> 00:44:18,311 AUTOMATED VOICE: Destination coordinates locked. 967 00:44:18,400 --> 00:44:19,720 - Preparing teleport. - (WHIRRING) 968 00:44:19,800 --> 00:44:21,760 Doc, I hope you've got an idea of how to fix that. 969 00:44:22,200 --> 00:44:23,350 Not enough time to fix it. 970 00:44:23,440 --> 00:44:24,590 Wait, new idea. 971 00:44:24,680 --> 00:44:27,149 (SIGHS) Not enough time for that either. 972 00:44:27,240 --> 00:44:28,240 Maybe worth a go. 973 00:44:28,520 --> 00:44:30,000 - "Maybe"? - I mean "definitely." 974 00:44:30,080 --> 00:44:31,480 - Grab the postman's head. - What? 975 00:44:31,560 --> 00:44:33,472 Just like Judy did in the office. Do it! 976 00:44:33,560 --> 00:44:34,596 - Okay. - DOCTOR: Now! 977 00:44:34,760 --> 00:44:36,816 - (CHARLIE STRUGGLING) - DOCTOR: I need to stop this. 978 00:44:36,840 --> 00:44:37,876 (GRUNTING) 979 00:44:40,600 --> 00:44:41,840 Does she know what she's doing? 980 00:44:42,040 --> 00:44:43,474 Some of the time, definitely. 981 00:44:43,560 --> 00:44:45,313 Oi! Get back here! 982 00:44:45,400 --> 00:44:46,550 - Stop it! - Charlie! 983 00:44:46,720 --> 00:44:47,836 (PANTING) 984 00:44:47,920 --> 00:44:49,195 She can't stop it now. 985 00:44:49,400 --> 00:44:51,280 Those deliveries are going to be teleported out. 986 00:44:51,720 --> 00:44:52,756 I'm sorry. 987 00:44:54,480 --> 00:44:55,816 - (WHIRRING) - Twirly, I need your help. 988 00:44:55,840 --> 00:44:57,559 (BLEEPING) Sleep mode off. 989 00:44:57,640 --> 00:45:00,917 Hello, again. Customers with your current medical symptoms 990 00:45:01,000 --> 00:45:03,560 - browse blood pressure medication. - This is important. 991 00:45:03,640 --> 00:45:07,270 I've linked you in to the new system, to all the delivery bots. 992 00:45:07,360 --> 00:45:08,430 And I have a request. 993 00:45:08,920 --> 00:45:10,479 AUTOMATED VOICE: How may we help? 994 00:45:11,800 --> 00:45:13,473 Change of delivery address. 995 00:45:13,560 --> 00:45:17,440 For every order about to teleport, new address, right here. 996 00:45:17,520 --> 00:45:19,318 This hangar, right where we're standing. 997 00:45:19,400 --> 00:45:22,359 I want every Kerblam Man to deliver to themselves. 998 00:45:22,920 --> 00:45:24,456 AUTOMATED VOICE: Delivery orders accepted. 999 00:45:24,480 --> 00:45:25,880 I want every Kerblam Man 1000 00:45:25,960 --> 00:45:28,236 to open the order they've just delivered to themselves, 1001 00:45:28,320 --> 00:45:31,711 making sure they do what everybody does with bubble wrap. 1002 00:45:31,800 --> 00:45:33,439 AUTOMATED VOICE: Orders confirmed. 1003 00:45:33,520 --> 00:45:34,520 Charlie. 1004 00:45:36,160 --> 00:45:37,480 Get back up here, please! 1005 00:45:37,560 --> 00:45:38,936 AUTOMATED VOICE: Delivery in process. 1006 00:45:38,960 --> 00:45:40,599 - What's going on? - Delivery received. 1007 00:45:43,760 --> 00:45:45,717 Doctor, they're about to detonate. 1008 00:45:45,800 --> 00:45:47,314 Charlie, last chance. 1009 00:45:47,560 --> 00:45:49,279 Get out of there, now. 1010 00:45:51,160 --> 00:45:52,560 AUTOMATED VOICE: Opening delivery. 1011 00:45:53,440 --> 00:45:54,715 Activating bubble wrap. 1012 00:45:55,280 --> 00:45:56,896 - Doc, get us out of here. - And, remember, 1013 00:45:56,920 --> 00:45:58,016 - if you want it... - (WHIRRING) 1014 00:45:58,040 --> 00:45:59,440 ...Kerblam it! 1015 00:46:04,360 --> 00:46:05,555 (ELECTRICITY CRACKLES) 1016 00:46:06,280 --> 00:46:07,336 (ELECTRICITY POWERING DOWN) 1017 00:46:07,360 --> 00:46:09,158 (SONIC SCREWDRIVER WHIRRING) 1018 00:46:10,000 --> 00:46:11,878 (PANTING) 1019 00:46:15,280 --> 00:46:18,637 "If you want it, Kerblam it." 1020 00:46:19,680 --> 00:46:23,071 AUTOMATED VOICE: Kerblam is experiencing a momentary technical difficulty. 1021 00:46:23,680 --> 00:46:27,959 Our expert engineers are already working to get the systems up and running again 1022 00:46:28,040 --> 00:46:30,600 as quickly and safely as possible. 1023 00:46:31,240 --> 00:46:35,757 In the meantime, why not consider a personal mindful moment? 1024 00:46:36,920 --> 00:46:39,958 JARVA: We're suspending all operations for a month, pending review. 1025 00:46:40,040 --> 00:46:42,680 And while the TeamMates are rebuilding Dispatch... 1026 00:46:42,760 --> 00:46:45,320 JUDY: All our workers have been given two weeks paid leave. 1027 00:46:45,400 --> 00:46:47,517 Free return shuttle transport. 1028 00:46:47,600 --> 00:46:48,954 And I'm going to propose 1029 00:46:49,040 --> 00:46:51,680 that Kerblam becomes a people-led company in future. 1030 00:46:51,760 --> 00:46:53,991 Majority organics... People, I mean. (CHUCKLES) 1031 00:46:55,600 --> 00:46:58,434 We're always looking for good workers to join our management team. 1032 00:46:59,240 --> 00:47:01,596 Uh, thanks. 1033 00:47:01,680 --> 00:47:03,319 We're strictly freelance. 1034 00:47:13,400 --> 00:47:14,470 (BLEEPING) 1035 00:47:14,560 --> 00:47:16,233 YASMIN: Doctor, can I make a request? 1036 00:47:16,320 --> 00:47:17,320 Always. 1037 00:47:19,760 --> 00:47:23,640 If Dan hadn't switched scanners, it would have been me in that test room. 1038 00:47:25,000 --> 00:47:26,229 He saved my life. 1039 00:47:33,840 --> 00:47:35,479 I want to take this to his daughter. 1040 00:47:36,720 --> 00:47:38,234 Tell her how much he loved it. 1041 00:47:39,440 --> 00:47:40,635 How much he loved her. 1042 00:47:45,280 --> 00:47:46,396 It's the least we can do. 1043 00:47:50,720 --> 00:47:54,077 Put it down. It's Kerblam bubble wrap. 1044 00:47:54,160 --> 00:47:55,753 Er, are you sure you want to pop that? 1045 00:48:08,840 --> 00:48:10,638 (THEME MUSIC PLAYING) 1046 00:48:38,640 --> 00:48:41,838 Let us put the accused to the test. 1047 00:48:41,920 --> 00:48:43,991 - Granny! - WOMAN: King James. 1048 00:48:44,080 --> 00:48:45,833 MAN: We must purify your land. 1049 00:48:45,920 --> 00:48:47,479 WOMAN: We shall not be stopped. 1050 00:48:47,560 --> 00:48:48,596 Arrest the witch!